Kay brings over eleven years of real, hands-on nursing experience across hospitals, surgical wards, community settings and local care homes throughout South Wales. Her career has been built on looking after people at their most vulnerable—supporting stroke recovery, managing complex wounds, responding to deteriorating patients, and guiding families through difficult moments with calm, steady reassurance. She is someone who has seen just about everything that comes through a busy ward, and she brings that same grounded confidence to the homes she supports at Kumra Care.

Having lived and worked in the region for many years, Kay understands the local community, the challenges families face, and the way health and home life overlap. She has worked closely with Welsh MDTs—GPs, district nurses, therapists and hospital teams—and knows how to ensure individuals receive joined-up, well-coordinated care. Families often say they feel immediately at ease with her, because she speaks plainly, listens properly and never makes anyone feel rushed or overlooked.

Kay’s experience spans medication management, infection prevention, complex dressings, catheter care, post-op monitoring, syringe drivers, IV therapies, sepsis recognition and day-to-day clinical judgement—the kind of practical skill set that gives families confidence and strengthens the whole care team. She has also led shifts, supported junior staff, managed challenging situations, and taken charge in environments where decisions need to be made quickly and safely.

In her role as Deputy Manager, Kay uses this depth of clinical experience to assess new clients, shape safe and personal care plans, mentor carers, and make sure our service remains consistent, responsive and fully compliant. She is someone who notices small changes early, acts promptly, and always puts the individual at the centre of decisions.

What people appreciate most about Kay is her mix of professionalism and warmth. She brings the clinical competence of a seasoned nurse, the steadiness of someone who has cared for many different people over the years, and the humanity of a local person who genuinely wants others to feel safe and supported in their own homes.

Kay doesn’t just deliver care—she brings reassurance. And that makes her an invaluable part of the Kumra Care team for families, carers and commissioning partners alike.

Qualifications

• Bachelor of Nursing (Honours), University of Glamorgan

• NVQ Level 2 in Social Health Care

• IV Cannula Management

• Blood Transfusion Administration

• Wound Care & Aseptic Technique

• Catheter Care (indwelling and suprapubic management)

• PCA Pump Use

• Basic Life Support

• Safeguarding Adults & Children

• Infection Prevention & Control

Skills

• Acute surgical nursing (11+ years)

• Stroke and neurological care

• IV therapy, cannula care and infusion pump use (Alaris, Graseby)

• Blood transfusion monitoring and administration

• All major Medication routes: oral, SC, IV, PR, topical, sublingual

• Recognising deterioration & sepsis indicators

• Wound assessment, dressing & packing

• PEG feeding and nutritional support

• Catheter management (indwelling and suprapubic)

• Admissions, discharges & care planning

• Strong observational and risk-assessment skills

• Multidisciplinary team coordination

• Palliative care and family support

• Managing challenging behaviours and complex needs

• Shift leadership & workload prioritisation

• Clear communication with patients, families & clinicians