Mousa brings a naturally warm, grounded, and empathetic approach to care. As a mother of five, she has spent years supporting others with patience, consistency, and calm problem-solving—qualities that translate seamlessly into her work with individuals who require day-to-day assistance. She understands how to build trust quickly, create comfort, and offer practical help without ever making someone feel dependent or overwhelmed.

Alongside her family responsibilities, Mousa also works in partnership within a small business, giving her a strong sense of responsibility, time management, and commitment. This blend of personal and professional experience has shaped her into someone who can adapt fast, stay focused under pressure, and respond to unpredictable situations with confidence.

She has a natural inclination to connect with people, especially those facing the challenges that come with ageing, reduced mobility, long-term conditions, or simply needing an extra hand to get through daily routines. Her empathy is balanced with a clear, respectful understanding of personal boundaries, ensuring she supports individuals with dignity and reassurance at every step.

Mousa is also a team member who is quick to learn, absorb new skills, and embrace training opportunities. She approaches challenges with a positive attitude, a readiness to grow, and a willingness to go the extra mile whenever needed. Her passion for helping people live safely, comfortably, and independently makes her a strong asset to any care setting.

Qualifications

• All Wales Induction Framework

• Registered with Social Care Wales

• Registered with Care Inspectorate Wales

• Dementia Friends Ambassador

• MBA (Finance)

• MSc Computer Sceince

• Commerce Graduate

Skills

• Basic Life Support

• Infection Control

• Food Hygiene Awareness

• Medication Awareness

• Document and Record Keeping

• Mental Capacity Act and Deprivation of Liberty Safeguards

• Dementia Awareness

• Diabetes Awareness

• Depression Awareness

• Mental Health Awareness

• Positive Behaviour Support

• Slips, Trips and Fall

• End of Life Care Awareness